Loaner Vehicles and Alternate Transportation

Getting Around During Service at Audi Tacoma, we understand that it's difficult to be without your vehicle. When scheduling your service appointment, let your appointment coordinator know that you would like alternate transportation.

 

Service Loaner Policy

It is our pleasure to provide you one of our fine Service Loaner vehicles when available. Here are the guidelines for their use:

·         You must be age 21 or older with a valid driver's license and proof of current vehicle insurance.

·         The only cost to you is the fuel you use.

·         In the unlikely event that we do not have an Audi vehicle available, we will arrange for a rental car.

·         We are not responsible for personal effects left behind in the loaner vehicle, so please remember to collect your garage door opener, parking pass, sunglasses, et cetera, from the vehicle.

·         Pet Friendly Loaners: if you need one, just ask when you're setting up your appointment.

 

Other Options During Service

 

   Shuttle

Our courtesy shuttle runs M-F 7:30am to 6pm and Sat 8am to 5pm.  We are happy to take you to your local destination; please let our coordinator know you need a shuttle drop off and/or pick-up on the day of your appointment.

               

   Rental Car

If a Service Loaner is not available and you need a substitute, we will happily arrange for a Rental Car through a local agency. Wherever the expense is covered by your warranty we will take care of submitting the appropriate paperwork for you.

 

   Golf

No day of golf is a bad day. Schedule your service to suit your tee time - there are so many golf courses within shuttle distance of our service department the hardest part will be choosing which to play.

 

   Shopping Mall

We are very close to the Tacoma Mall or Downtown Tacoma - easily within our shuttle distance in fact. Browse for yourself or buy a gift for that special someone.

 

   Need A Cut?

Use your service downtime to combine your to-do list. We are well within shuttle distance of many local barber shops and salons. You'll clean up nicely, and your car will be equally cleaned-up when you return.

 

   Coffee Shop

Although Audi Tacoma offers hot and fresh coffee, refreshments, and free wi-fi internet access you may still want to sip your favorite roast. No problem, there is a Starbucks within a 4-block walk.  If it's raining, no worries we can shuttle you.

 

   Dining

There is a slew of dining options within walking and shuttle distance. Our everyday recommendation is the Joe's Deli, a short shuttle ride away where you can find an authentic sandwich hot or cold. If you're looking for something with a view may we suggest Stanley and Seafort's overlooking Commencement Bay.

 

   Waiting?

Nothing pressing on your agenda? Enjoy our comfortable lounge complete with hot and cold beverages, refreshments, TV, and free wi-fi internet access. 

 

   Taxi

Our proximity to the freeway makes travel by taxi easy to arrange and keeps fares low.

 

   Bus

Audi Tacoma is right off Pacific Hwy, putting us just feet away from public transit to just about anywhere.

 

   Rail Services

We are just two miles from the Tacoma Train Station, frequented by the Amtrak. Head south for a day trip to Portland, Olympia or Chehalis and have lunch.  All aboard!

 

    Casino's

We're a short shuttle ride from both locations of the Emerald Queen Casino.  You could come back richer or poorer!

 

    Zoo

Catch our shuttle to Pt Defiance Zoo for a few hours of relaxation.